terms of service

SMS Support

privacy policy
At tiestech, we take your privacy seriously. This page explains what information we collect, why we collect it, and how we use it.

acceptance of terms
by engaging with tiestech via SMS, you acknowledge and accept these terms of service. if you do not agree, please do not use our SMS service.

purpose of SMS communication
tiestech uses SMS solely to provide customer support services, respond to inquiries, send ticket updates, and resolve customer issues. We will never use this channel for marketing without your explicit consent.we do not sell your information.

message frequency
the number of messages you receive will vary depending on the nature of your support ticket. typically, this ranges from 1–3 messages per inquiry.

opting out
you may opt out of SMS communication at any time by replying with the keyword STOP. you will receive a confirmation that you have been unsubscribed. to resume communication, you must initiate a new support request.

message and data rates
standard message and data rates may apply depending on your mobile carrier and service plan.

privacy
our privacy policy (https://www.tiestech.net/privacy-policy) explains how we collect, use, and protect your information. by using our SMS services, you agree to the practices outlined in that policy.

support contact
for additional help or to contact us outside of SMS, email support@tiestech.net or visit https://tiestech.net.

questions?
if you have any questions about this privacy policy, you can reach us at info@tiestech.net