Problems solved, not guessed

privacy policy

At TIES Communications, we take your privacy seriously. This page explains what information we collect, why, and how we use it.

what we collect

when you contact us through our website, email, or other channels, we may collect:
  • your name
  • email address
  • company name
  • any other info you provide (like a phone number or message)

We also use basic analytics tools to understand how people use our site. this helps us improve your experience. these tools may collect anonymous information like:
  • pages you visit
  • your browser type
  • your IP address

how we use your info

We only use your info to:

  • respond to your messages or requests
  • provide the services or information you ask for
  • improve our website and communications


we do not sell your information.

privacy policy for NWS Alert Siren Alexa Skill

The NWS alert siren alexa skill request access to your device’s postal code to determine your local national weather service (NWS) zone and provide relevant weather alerts.  this information is used solely during your interaction with the skill and is neither stored nor shared.

who we share it with

we may share your info with trusted partners (like Veeam or HPE) if you’re interested in their services or when it’s needed to deliver what you requested.

we do not share your information with advertisers or unrelated third parties.

Behavioral Tracking & Session Recording To improve our site experience, we use Microsoft Clarity to capture how you interact with our website through behavioral metrics, heatmaps, and session replay. This helps us understand where users may encounter friction. By using our site, you agree that we and Microsoft can collect and use this data. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Web Analytics We use Google Analytics 4 to track website traffic and user patterns. This tool automatically anonymizes IP addresses but may collect device-specific information and interactions. We use this data strictly for business optimization and do not share personally identifiable information (PII) with Google.

cookies

our website may use cookies (small files stored on your device) to remember your preferences and help us understand how people use the site.  you can turn cookies off in your browser at any time.

your rights

if you’d like to see, update, or delete any personal information we have about you, email us at [email protected]

questions?

if you have any questions about this privacy policy, you can reach us at [email protected]

local office

nationwide